Book Chapters

2010

  • Markus, M. Lynne, and Jacobson, Dax J. (forthcoming). “Business Process Governance” in Jan vom Brocke and Michael Rosemann (Eds.), The International Handbook on Business Process Management, New York, NY: Springer.

2007

  • Ghosh, Anupam and Fedorowicz, Jane (2007). “Governance Mechanisms for E-Collaboration.” In N. Kock (Ed.), The Encyclopedia of E-Collaboration, Edited by Ned Kock, Idea Group Publishing.

2006

  • Markus, M. Lynne (2006). “Building Successful Interorganizational Systems: IT and Change Management”, in C. Chen, J. Filipe, I. Seruca and J. Cordeiro (Eds.), Enterprise Information Systems VII (pp. 31-41. Dordrect, The Netherlands: Springer.
  • Markus, M. Lynne (2006). “Featuring Technology in Studies of e-Collaboration Technology Effects”. In N. Kock (Ed.), Emerging E-Collaboration Concepts and Applications (pp. 11-40). Hershey , PA : Idea Group Publishing.
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